Terms of Service

These terms apply when you use HoopsAI (hoopsai.com.au), operated by Alistair Lee Perry trading as HOOPSAI (ABN 95 295 592 213) (“HoopsAI”, “we”, “us”). By creating an account or using the platform you agree to these terms.

The service

HoopsAI provides AI-assisted basketball coaching tools, including practice plan generation, a drill library, shooting session tracking, and progress analytics. We aim to keep the service available at all times but do not guarantee uninterrupted access, and we may improve or change features as the product evolves.

Accounts

• You must provide accurate information and keep your login details secure.
• Accounts for children under 15 must be created and managed by a parent, guardian, coach, or club administrator.
• You are responsible for activity that occurs under your account.

Subscriptions and billing

• Paid plans are billed in Australian dollars through Stripe on a monthly basis, as described on our pricing page.
• You can cancel at any time from your billing portal; your plan remains active until the end of the current billing period.
• Prices may change with at least 30 days’ notice before your next billing cycle.
• Nothing in these terms limits your rights under the Australian Consumer Law, including remedies for services that fail to meet consumer guarantees.

Training guidance, not professional advice

HoopsAI provides general training information and tools based on published sports science and coaching experience. It is not medical, physiotherapy, or allied-health advice. Physical training carries inherent risk — ensure players train in safe environments, progress at an appropriate pace, and see a qualified professional for injury or health concerns.

Acceptable use

• Don’t misuse the platform, attempt to access other users’ data, or interfere with the service.
• Don’t resell, scrape, or redistribute platform content without our permission.
• Free guides may be shared in their original, unmodified form.

Intellectual property

The HoopsAI platform, brand, drill library, and guides are our intellectual property. Your training data remains yours — we use it only to provide the service as described in our Privacy Policy.

Liability

To the extent permitted by law, and subject to the consumer guarantees under the Australian Consumer Law, our total liability in connection with the service is limited to re-supplying the service or refunding the fees you paid in the three months before the claim arose. We are not liable for indirect or consequential loss.

Termination

You can close your account at any time. We may suspend or terminate accounts that breach these terms, with notice where reasonable. On closure you can request an export or deletion of your data.

General

These terms are governed by the laws of Victoria, Australia. If any part of these terms is found invalid, the rest continue to apply. Questions? Email alistair@hoopsai.com.au.